About us

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About Us

Gravis Insurance Company was founded in 2018 for the purpose of very detailed human health insurance coverage, and all pandemic which are been recognized by the World Health Organization. Its essential task and objectives were to guarantee nurseries the best possible insurance coverage at the most favorable conditions. Guided by this task, Gravis has been a successful special insurer for both governments and global citizens since its establishment. We mainly serve the people who travel to Turkey and from Turkey to abroad.   

Our business has been started with Gateway Management Inc. partnership as of 2018.   

We have created exclusive policies with Sompo Japan for our customer needs. As of 2019 we extended our services from Turkey to abroad and we created exclusive Insurance policies for specialized fields. 

  • Students Health and Education Insurance 
  • General Health Insurance 
  • Travel Health and Security Insurance 
  • Foreign Health Insurance (Work/Residence Permit) 

Further to that we have added self-security policies for travelers that covers certain risks as well as for any damage given by third parties. If you may have a chance to examine the policies in detail, you will have seen the unique privileges provided to you. 

If you need any help, contact our Solution Center at the following numbers, e-mail addresses or call center. 

 
Corporate

Gravis Insurance, which started its operations in 2018, provides premium service quality with its expert consultants, focusing on customer satisfaction. In addition to travel health insurance, which is its main area of expertise, it provides services such as Students Health and Education Insurance, General Health Insurance, Travel Health and Security Insurance, Foreign Health Insurance (Work/Residence Permit) in the most appropriate context to the needs of individuals. 

 
Quality

 

Our mission is to increase customer satisfaction by reducing costs through continuous improvement activities in all areas we serve, and to always be the 'best'.

What we understand from being "the best"

  • Preferred and satisfied from their customers,
  • Sensitive to the environment, effective in the awareness of corporate social responsibilities,
  • respectful of ethical rules and laws.

Our basic principles for achieving these goals;

  • To offer competitive products to our customers when evaluated together with our service quality,
  • To be quick in pre-and post-sales service,
  • Always being accessible,
  • Creative and innovative thinking to deliver the best at all times and in all areas,
  • To use the latest technology and thus become a trusted company.

Our company has made and continues to make many innovations in the insurance sector with its innovative structure. The most important of these innovations is the "customer-oriented service" organization. This organizational structure, on which our customers are based, is naturally equipped with responsibilities that provide unconditional customer satisfaction.

Within the framework of our" operational excellence "approach, integrated" multi-channel management " has been adopted as an innovative model in order to provide the highest quality and fast service to our customers.

 
Mission

 

Our company has made and continues to make many innovations in the insurance sector with its innovative structure. The most important of these innovations is the "customer-oriented service" organization. This organizational structure, on which our customer-based, is naturally equipped with responsibilities that provide unconditional customer satisfaction.

Within the framework of our" operational, excellence, approach integrated, multi-channel management " has been adopted as an innovative model in order to provide the highest quality and swift service to our customers.

 
 
Our Core Values
 
To fulfill our promises to our customers, agents, partners, employees on time and to create collaborations based on mutual trust.
 
Keeping Your Word
  • Standing Behind Our Promises,
  • To be consistent with what we say and what we do,
  • Arise confidence in people,
  • To be perceived as respectable and honest
 
Team spirit
  • Facilitate harmonious and efficient work by communicating well with the people they work with,
  • Having the ability to move with the team they are in,
  • Be aware of the company's goals and its own contribution to them,
  • Acting together in a way that makes it easier to achieve common goals.
 
Reality
  • To evaluate the situation comprehensively,
  • Taking a positive, realistic, constructive, and neutral approach in the face of events,
  • To use resources effectively to achieve the desired result.
 
Imagination And Creativity
  • To follow the changes in the environment and the world, improve processes, engage creative thinking
  • To follow the developments in the sector and its subjects, to propose new methods or solutions to improve the processes and service in this way, to ensure their implementation.
 
Professionalism
  • We aim to be customer-oriented, putting the customer in the first place, taking responsibility for providing the best service, doing its job well,
  • To take the necessary actions on time in order to respond to the expectations and needs of the internal and external customers it serves in the most effective way,
  • To be aware of their responsibilities and to act in a manner that satisfies all the requirements of these responsibilities
 
Policies
  • Students Health and Education Insurance
  • General Health Insurance
  • Travel Health and Security Insurance
  • Foreign Health Insurance (Work/Residence Permit)